Our Services
Penny's Home Care provides individual, personal care in the comfort of your own home. With quality plans to suit your specific situation, you can relax and know you will be well looked after. Get yourself a cuppa and enjoy reading about the variety of services we can provide for you.
Care services
We can visit to ensure your correct medication is taken at the prescribed times and the prescribed dosage.
Medication Supervision
Some people wish to remain in their own homes, and we enable that to happen by supplying care for anything up to 24hrs a day. This includes daily hours and “sleepovers“, where one of us sleeps at your place but “keeps one ear open” and helps with whatever care is required overnight. We bring a sleeping bag and pillow and leave the room as we found it. Quite often, this is for peace of mind as well as overnight assistance.
Sleepovers
Personal Care
This includes assistance with showering, bathing, dressing, and help to get up from bed or returning to bed. We'll be able to visit you at a time that works best for you to help you with any of the above if you need help.
Registered Nurse care
From time to time, people require a registered nurse for professional input and assurance. This can be for general nursing care or in conjunction with The Otago Community Hospice (see below). All our care plans are checked by our RN, and their support is available to our carers at all times.
24-hour care
Some people require night care due to high fall risk or night care assistance. We can supply overnight care, day care, 24-hour care, or any part there. Different rates are available depending on the care level needed.
Dementia Care
Due to short-term memory loss/dementia, living at home can be a challenge. We can visit for whatever period is required to allow safety and companionship during this time of transition. We can also come to offer respite for family members who are the primary carers.
Convalescence/Rehabilitation Care
Often after surgery, hospitalisation or similar, support is needed to help you recover. We can also help with any exercises or rehabilitation programs given by physiotherapists. We are ACC accredited and can work in conjunction with their service.
Palliative Care
We at PHC value this service highly and treat this care with the sensitivity needed to help families through this precious time. We often work in conjunction with Otago Community Hospice. We offer visits during the day or overnight, allowing relatives/full-time carers to take a break knowing that their loved one is still being cared for during a very difficult time.
Health Review
Registered or retired nurses can visit for 45 mins for a health check. During that time a nurse will assess physical and mental health, medication and mobility. They will then provide a written report to the family if the client is happy for the information to be shared. This is a nice service to receive monthly before more cares are needed. This is an informal, relaxed service done in your own home.
Welfare Check
This service is helpful when only 15 mins are needed. We can check in to ensure all is well and that medication is being taken. This is only offered if the client lives nearby other work we cover, and the time works with other cares in the community.
Registered Nurse Phone Support
This service is helpful when you or your family want to talk to a registered nurse on the phone. This is not an on call service as a time will be arranged that suits you both. Rates are charged per 15 mins.
General Services
Companionship
Spending time with people is important for well-being. We can provide a social setting with coffee in a cafe or a gentle listening ear over a cuppa at home. If there are hobbies or events you would like company to attend, this service is wonderful for enjoying all aspects of social interaction.
Shopping
Often its more difficult to get out to the shops and we can either accompany you or carry out the shopping on your behalf.
Hospital & doctor visits
We can accompany you to your appointment or drive you to a medical, physio, or dental visit. This can be purely for support/another ear or for transport purposes.
Visits to other towns and cities
On occasion, some people may want to visit family/friends in another city or even another country, and we can accompany you on these trips.
Outings
No matter whether its summer or winter an outing is enjoyable and we often hear clients say, “it’s just lovely to get out of the house.” We can provide a picnic or an ice-cream along the way. Winter is a great time to take a flask and sit in the warmth of the car down by the lake.
Referrals
From time to time people require increased services and assistance from outside agencies, at which time we can assist with negotiating the way through the health system. We can assist with referrals to Physiotherapist, Occupational therapists, Needs Assessors/Social Workers.
Equipment hire
Often we have wheelchairs, shower stools and toilet raisers for hire. These will be delivered and fitted as required. We have a safety sensor system for clients with a high falls risk. This provides safety while staying at home.
Individualised Funding
In some cases, people are assessed by the other agencies as eligible for “Individualised funding” This means that instead of the funding going to one of the locally funded agencies to provide the care, the funding goes directly to the person/family and they can therefore use a different agency. Penny’s Home Care’s rates can be assisted in this way.
Shared care with DHB funded agencies
In some cases, the funded agencies and Penny’s Home Care work in partnership to provide care to people in the community. Penny’s Home Care has worked hand in hand with local agencies many times in the past. We also have good working relationships with the Wanaka District Nurses, hospice, medical centres and care homes. You will often see our carers in these centres giving our trusted support.
Additional Services
Meal preparation
Meals are often one of the activities that become more difficult as people get older. We can prepare and cook meals either daily or cook various meals for the freezer, to be used later in the week. If the meals are in the freezer we are then able to visit and heat them up and serve them to the you in the comfort of their own home.
House Cleaning
We have a trusted cleaner who supports our team. She comes with her own cleaning gear, and her rate is slightly cheaper. She will focus only on cleaning. This includes dusting, vacuuming, and washing the hard floors. The kitchen and bathrooms will all be spotlessly cleaned. We also change beds, wash the linen, remake the bed/s and do any required ironing. Ovens, microwaves, cupboards, drawers and fridges are also on her list. She is a home care angel.
Gardening
Depending on availability at the time. Gardening is offered when possible.
Window cleaning
We can arrange for your windows to be cleaned. We have two trusted window cleaners who live in our local community.
